1. INTRODUCTION
We at Barjeel Geojit Financial Services L.L.C (hereinafter referred to as ‘Barjeel Geojit’) are committed to protecting our customers’ personal information and/or sensitive personal data and strive to maintain the privacy of your personal information. We have created this Privacy Policy to help you understand how we collect, use, and protect your information when you visit our web and WAP sites and use our products and services.
To this Policy, “Personal information” is any information that relates to a natural person which, either by itself or can be used in combination with any other information available with Barjeel Geojit, for identifying such person.
2. COLLECTION OF PERSONAL INFORMATION
Barjeel Geojit may collect and hold personal information relating to you and your identity that you have provided to us, such as on an application or Know Your Client (KYC) and member-client forms. We may also collect your personal information when you use our services or websites or otherwise interact with us during our relationship.
Personal information collected and held by us may include, amongst other things, your father’s name, spouse’s name, date of birth, residential and correspondence addresses (current and previous), telephone number, mobile phone number, email address, education and occupation related details and information contained in the documents used as proof of identity and proof of address and bank account. Barjeel Geojit collect, store, process Sensitive Personal Information, including password, financial information (details of annual income, networth, portfolio, Bank account, debit card, or other payment instrument details), depository details. We may also hold information related to your utilization of our services which may include your call details, your browsing history on our website and additional information provided by you while using our services any other information collected in relation to your use of our products and services ("information").
Barjeel Geojit collects, stores, processes Sensitive Personal Information, including password, financial information (details of annual income, net worth, portfolio, Bank account, debit card, or other payment instrument details), depository details.
We may also hold information related to your utilization of our services which may include your call details, your browsing history on our website and additional information provided by you while using our services any other information collected in relation to your use of our products and services ("information").
3. PURPOSE & USAGE OF PERSONAL INFORMATION
Barjeel Geojit does use your personal information for a variety of regulatory and business purposes. These include, but are not limited to:
- Verify your identity and processing of your applications/forms/agreements;
- In case you do not provide your information or consent for usage of personal information or later on withdraw your consent for usage of the personal information so collected, Barjeel Geojit reserves the right to not provide the services or to withdraw the services for which, the said information was sought.
- Process transactions/orders effectively for products and services;
- Inform about our and our group companies' products and services which we consider may be of interest to you and may benefit you;
- Deal and respond with requests, enquiries or complaints and other customer care related activities;
- General administrative, research and business purposes;
- Ensure adherence to legal and regulatory requirements.
- Barjeel Geojit shall ensure that the personal information collected will be used only to the extent it is necessary to administer our services in the best possible manner and what is required under the various regulations of Indian Laws the land. In case you do not provide your information or consent for usage of personal information or later on withdraw your consent for usage of the personal information so collected, Barjeel Geojit reserves the right to not provide the services or to withdraw the services for which, the said information was sought.
4.CHANGE OF PURPOSE
We will only use your Personal information for the purposes for which we collected it, unless we consider that we need to use it for another reason and that reason is compatible with the original purpose. We shall provide you with notice of such additional purposes at or before the time of such collection.
Except for certain information that is required by law or by Barjeel Geojit policies (including management of an employment relationship with Barjeel Geojit), your decision to provide any personal data to us is voluntary. You will therefore not be subject to adverse consequences if you do not wish to provide us with your personal data. However, please note that if you do not provide certain information, we may not be able to accomplish some, or all the purposes outlined in this privacy policy, and you may not be able to use certain tools and systems which require the use of such personal data.
5. DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION
There may be certain circumstances when Barjeel Geojit may be required to share the information given by you with third parties. We may transfer your personal information or sensitive personal information collected, stored, processed by us to any other entity or organization located in UAE or outside UAE only in case it is necessary for providing services to you or for assisting in protecting the operation of Barjeel Geojit networks and systems in accordance with applicable laws, or if you have consented (at the time of collection of information) to the same.
We shall take all reasonable steps to ensure that the confidentiality of your information is maintained by imposing strict confidentiality standards on all the third parties with whom we part this information. In all circumstances we shall ensure that your personal information is protected by a strict confidentiality agreement. We shall not allow any third parties to retain your personal information longer than is warranted by the nature of the services rendered.
We will also impart your personal information wherever it is required to be disclosed under law to any of the governmental agencies or regulatory bodies or court or any appropriate authority.
6. SERVICE PROVIDERS PROCESSING DATA ON OUR BEHALF
- We may use contractors and service providers to process your information on our behalf for the purposes described in this Privacy Policy.
- We contractually enforce that contractors and service providers keep information secure and confidential. We do not allow them to share or use your information without our prior authorization. Where you have an independent relationship with these service providers their privacy policies will apply.
7. SECURITY PRACTICES AND PROCEDURES
Barjeel Geojit adopts reasonable security practices and procedures to protect your personal information from unauthorized access, or disclosure while it is under our control. Our security practices and procedures limit access to personal information on a need-only basis. Further, our employees are bound by the Internal Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information.
We take adequate steps to ensure that our third parties adopt reasonable level of security practices and procedures to ensure the security of personal information. We may retain your personal information for as long as required to provide you with services or if otherwise required under any law.
Information relating to electronic transactions entered via this Website will be protected by encryption technology. You are responsible for maintaining the secrecy of your passwords and/or any account information.
We maintain the security of our internet connections, however, for reasons outside of our control, security risks may still arise. We will strive to ensure the security of your information. We observe reasonable security measures to protect your personal information against hacking and virus dissemination.
Please note that Barjeel Geojit website may contain links to third party websites over which we exercise no control. It is highly recommended that when you are accessing a non- Barjeel Geojit website, you should always read their privacy policy or website terms and conditions – especially if you are considering providing them with your personal information.
8. INFORMATION FROM CHILDREN
We do not seek to collect personal information of children under the age defined in respective and applicable jurisdiction(s). If ever such children data is collected for the purpose of the services or products requested by you, we will secure explicit consent from the parent or legal guardian for the legitimate process.
9. COOKIES
A "cookie" is a small piece of text that a website places in the cookie file of your browser and that allows the site to remember who you are. Barjeel Geojit only uses cookies in accordance with applicable laws and to compile aggregate statistics to help us determine areas of preference of a visitor.
The choice of deciding whether to accept or refuse cookies will be the responsibility of the individual. The browser can be set to reject cookies or notify the presence of cookies.To learn more about disabling cookie policies please visit our Cookie Policy.
Note: Barjeel Geojit website may not function at desired efficiency levels, or you may not experience some of the website features if the cookie is disabled or refused.
10. DATA RETENTION
We retain your personal information only for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
11. EXERCISE YOUR RIGHTS
We respect your rightsin our usage of your personal information as required by applicable law. Your rights are subject to defined conditions and the feasibility of exercising such rights and subject to Geo Locations applicability.
- You have the right to know what personal information we maintain about you.We will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format on request.
- If your personal information is incorrect or incomplete, you have the right to ask us to update it.
- You have the right to object to our processing of your personal information in certain circumstances as defined under applicable laws.
- You can also ask us to erase or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services.
- You have the right to request the transfer of your Personal information to another Controllerwhenever this is technically feasible.
- You have a right to object to processing your personal information where it is so conducted by automated means and involves any kind of decision-making of legal consequences.
- You also have the right to lodge a complaint with the relevant authority if you consider that the processing of your personal data infringes applicable law.
We respond to requests in accordance with applicable data protection laws. We may refuse requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, may compromise an ongoing investigation, or are impractical. It is our policy to never discriminate against you for exercising any of these rights.
12. GRIEVANCE REDRESSAL
We are committed to safeguarding your personal information collected and handled by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, you can contact us at grievance@barjeel.ae
13. CHANGES TO THIS PRIVACY POLICY
Barjeel Geojit reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to visit our website www.barjeel.ae periodically for contemporary information and changes.